In every industry, there will always be leaders who stand out. In the case of the correctional industry, Rick Smith is one of those leaders that you can barely go without noticing. He has built a reputation for himself and the company that he manages, Securus Technologies Inc. He has been with the company for 9 years now.
CEO Securus Technologies
Rick Smith is the current Chief Executive Officer of Securus. He joined the company in the year 2008. That year, he was invited to work as the CEO and President of the company. A year later, he was approved by the board to serve as the Chairman. Read more on PRNewsWire.com.
Since Rick Smith joined Securus, the company has quickly risen to join the movers and shakers team of the prisoner technology industry. He has seen to it that the company is ahead of competitors, such as GTL, who are pioneers in the industry.
During the short period, in which he has been on the leadership of Securus, the company has gotten a A+ Grade rating from BBB Accreditation. The company has also invested more than $650 million in technology innovation. This money also went to the establishment of a stately call center. The call center employs hundreds of customer service agents, ensuring that clients don’t wait in line when they want to put a certain issue forward.
Eschelon Teclecom Inc
Prior to joining Securus Technologies, Rick Smith worked for Eschelon Inc. This was from the year 1998 when he was employed as the Chief Financial Officer. He was in charge of all financial matters of the company. His Master’s degree in Mathematics, obtained from Brockport’s State University of New York, played a very big role in his success in this position. He outdid his seniors’ expectations and a year later he was promoted to work as the chief operations officer. He stayed in this position up to the year 2003.
By the year 2003, Rick Smith was not only the COO of Eschelon Telecom Inc but was also a director and president of the company, following a promotion in the year 2000. In the year 2003, Rick Smith was again promoted to assume the role of Chief Executive Officer of the company. He left the company in the year 2007 and joined Securus Technologies the following year.
Frontier Corp/ Global Crossing
Rick Smith worked with Frontier Corp since the year 1972 to the year 1998. He held various positions including Network Plant Operations Director, CIO, Controller, President of IT, Director of Business Development and VP of Financial Management- Just to mention a few.
As can be seen, Rick Smith Securus has expansive experience in the industry. This makes him have a futuristic vision for the company.